
{"id":317,"date":"2025-06-28T00:22:27","date_gmt":"2025-06-28T00:22:27","guid":{"rendered":"https:\/\/stage.niatxfoundation.net\/?page_id=317"},"modified":"2025-06-29T15:21:47","modified_gmt":"2025-06-29T15:21:47","slug":"clas-product-suite","status":"publish","type":"page","link":"https:\/\/stage.niatxfoundation.net\/index.php\/solutions\/clas-product-suite\/","title":{"rendered":"CLAS Product Suite"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-center-left\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" class=\"wp-block-cover__image-background wp-image-422 size-large\" alt=\"\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920-1024x427.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920-1024x427.jpg 1024w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920-300x125.jpg 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920-768x320.jpg 768w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920-1536x640.jpg 1536w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-workforce-scaled_1920.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-80 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(90deg,rgb(44,47,52) 0%,rgba(0,0,0,0) 82%)\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-19e250f3 wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-b653aba5 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h1 class=\"wp-block-heading has-text-align-left has-base-color has-text-color has-link-color wp-elements-0d56ddde8b53732b0e341e933b4d88af\">Cultural Responsiveness + Quality Improvements<\/h1>\n\n\n\n<h3 class=\"wp-block-heading\">&#8220;The systemic neglect of culture is the single biggest barrier to advancing the highest attainable standard of health worldwide.&#8221;<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><em>&#8211; Professor David Napier, University College London, The Lancet Journal<\/em><br><\/h5>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-section-bg-warm-gray-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-82dbc9b9 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color has-custom-body-text-color-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading\">Culturally &amp; Linguistically Appropriate Services (CLAS) Standards<\/h3>\n\n\n\n<p><a href=\"https:\/\/thinkculturalhealth.hhs.gov\/clas\" target=\"_blank\" rel=\"noreferrer noopener\">CLAS Standards<\/a>&nbsp;are a set of 15 action steps intended to advance health equity, improve quality, and help eliminate health care disparities. CLAS are respectful of and responsive to each person\u2019s culture and communication needs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-custom-body-text-color-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h3 class=\"wp-block-heading\">Network for the Improvement of Addiction Treatment (NIATx) Model<\/h3>\n\n\n\n<p>The NIATx model uses powerful evidence-based change management tools, principles, and products to help organizations transform their processes and systems of care.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-pullquote has-large-font-size\"><blockquote><p>Provide effective equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, perferred languages, health literacy, and other communication needs.<\/p><cite>CLAS PRINCIPAL STANDARD<\/cite><\/blockquote><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-section-bg-soft-sky-blue-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading has-text-align-center\">NIATx Cultural Action Model<\/h2>\n\n\n\n<p class=\"has-text-align-center\">It can be difficult to identify how an organization is doing in meeting the objectives of the CLAS Standards and, subsequently, in making the necessary changes across the organization to ensure services reflect cultural and linguistic needs. The NIATx Cultural Action Model assesses, implements, and sustains CLAS action through a combination of tools that can be used to create quality improvements and cultural responsiveness. Our consultants provide what is required to move&nbsp;<strong>from CLAS conversation to CLAS action, implementation, and integration<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-f6645832 wp-block-group-is-layout-grid\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-border-color has-custom-body-text-color-border-color is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-db2364fe wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-outermost-icon-block items-justified-center\"><div class=\"icon-container\" style=\"width:48px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000\"><path d=\"M480-120q-151 0-255.5-46.5T120-280v-400q0-66 105.5-113T480-840q149 0 254.5 47T840-680v400q0 67-104.5 113.5T480-120Zm0-479q89 0 179-25.5T760-679q-11-29-100.5-55T480-760q-91 0-178.5 25.5T200-679q14 30 101.5 55T480-599Zm0 199q42 0 81-4t74.5-11.5q35.5-7.5 67-18.5t57.5-25v-120q-26 14-57.5 25t-67 18.5Q600-528 561-524t-81 4q-42 0-82-4t-75.5-11.5Q287-543 256-554t-56-25v120q25 14 56 25t66.5 18.5Q358-408 398-404t82 4Zm0 200q46 0 93.5-7t87.5-18.5q40-11.5 67-26t32-29.5v-98q-26 14-57.5 25t-67 18.5Q600-328 561-324t-81 4q-42 0-82-4t-75.5-11.5Q287-343 256-354t-56-25v99q5 15 31.5 29t66.5 25.5q40 11.5 88 18.5t94 7Z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Technical expertise in data management<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-custom-body-text-color-border-color is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-db2364fe wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-outermost-icon-block items-justified-center\"><div class=\"icon-container\" style=\"width:48px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000\"><path d=\"M600-120v-120H440v-400h-80v120H80v-320h280v120h240v-120h280v320H600v-120h-80v320h80v-120h280v320H600ZM160-760v160-160Zm520 400v160-160Zm0-400v160-160Zm0 160h120v-160H680v160Zm0 400h120v-160H680v160ZM160-600h120v-160H160v160Z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Organization &amp; process standards<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-custom-body-text-color-border-color is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-db2364fe wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-outermost-icon-block items-justified-center\"><div class=\"icon-container\" style=\"width:48px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000\"><path d=\"m352-522 86-87-56-57-44 44-56-56 43-44-45-45-87 87 159 158Zm328 329 87-87-45-45-44 43-56-56 43-44-57-56-86 86 158 159Zm24-567 57 57-57-57ZM290-120H120v-170l175-175L80-680l200-200 216 216 151-152q12-12 27-18t31-6q16 0 31 6t27 18l53 54q12 12 18 27t6 31q0 16-6 30.5T816-647L665-495l215 215L680-80 465-295 290-120Zm-90-80h56l392-391-57-57-391 392v56Zm420-419-29-29 57 57-28-28Z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Program oversight &amp; accountability<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-custom-body-text-color-border-color is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-db2364fe wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:15px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-outermost-icon-block items-justified-center\"><div class=\"icon-container\" style=\"width:48px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><g><rect fill=\"none\" height=\"24\" width=\"24\"><\/rect><\/g><g><g><path d=\"M21,8c-1.45,0-2.26,1.44-1.93,2.51l-3.55,3.56c-0.3-0.09-0.74-0.09-1.04,0l-2.55-2.55C12.27,10.45,11.46,9,10,9 c-1.45,0-2.27,1.44-1.93,2.52l-4.56,4.55C2.44,15.74,1,16.55,1,18c0,1.1,0.9,2,2,2c1.45,0,2.26-1.44,1.93-2.51l4.55-4.56 c0.3,0.09,0.74,0.09,1.04,0l2.55,2.55C12.73,16.55,13.54,18,15,18c1.45,0,2.27-1.44,1.93-2.52l3.56-3.55 C21.56,12.26,23,11.45,23,10C23,8.9,22.1,8,21,8z\"><\/path><polygon points=\"15,9 15.94,6.93 18,6 15.94,5.07 15,3 14.08,5.07 12,6 14.08,6.93\"><\/polygon><polygon points=\"3.5,11 4,9 6,8.5 4,8 3.5,6 3,8 1,8.5 3,9\"><\/polygon><\/g><\/g><\/svg><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Experienced third-party perspective<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle-1024x572.webp\" alt=\"\" class=\"wp-image-457\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle-1024x572.webp 1024w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle-300x168.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle-768x429.webp 768w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle-1536x858.webp 1536w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-CLAS-Cycle.webp 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-section-bg-soft-sky-blue-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-813bab4f wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">NIATx Foundation CLAS Product Suite<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">NIATx offers a suite of CLAS products intended to promote sustainable changes to leadership policies (CLAS Standards 2-4); structure, staffing, and resources (CLAS Standards 5-8); and processes and practices (CLAS Standards 9-15). These products leverage the&nbsp;<a href=\"https:\/\/niatxfoundation.net\/wp-content\/uploads\/2023\/03\/5-NIATx-Principles.png\" target=\"_blank\" rel=\"noreferrer noopener\">five NIATx Improvement Principles<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/niatxfoundation.net\/wp-content\/uploads\/2023\/03\/10-steps-to-create-change.png\" target=\"_blank\" rel=\"noreferrer noopener\">ten actionable steps to change<\/a>&nbsp;following the<a href=\"https:\/\/web.archive.org\/web\/20220925035751\/https:\/\/niatxfoundation.net\/wp-content\/uploads\/2022\/09\/PDSA.png\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;<\/a><a href=\"https:\/\/niatxfoundation.net\/wp-content\/uploads\/2023\/03\/PDSA.png\" target=\"_blank\" rel=\"noreferrer noopener\">Plan-Do-Study-Adjust (PDSA)<\/a><a href=\"https:\/\/web.archive.org\/web\/20220925035751\/https:\/\/niatxfoundation.net\/wp-content\/uploads\/2022\/09\/PDSA.png\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;<\/a>cycle of continuous improvement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-b757edec wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:38px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><path d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M19 3H5c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h14c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2zM9 17H7v-7h2v7zm4 0h-2V7h2v10zm4 0h-2v-4h2v4z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading\">NIATx CLAS Assessment Tool (NCAT)<\/h6>\n\n\n\n<p>NCAT is used to develop an environmental and operational baseline for your organization or community system.&nbsp;<em><a href=\"http:\/\/niatxfoundation.net\/wp-content\/uploads\/2023\/03\/CLAS-Report-Scoring-Example-1-REV.pdf\">View sample report.<\/a><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:38px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><path d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M12 6v3l4-4-4-4v3c-4.42 0-8 3.58-8 8 0 1.57.46 3.03 1.24 4.26L6.7 14.8c-.45-.83-.7-1.79-.7-2.8 0-3.31 2.69-6 6-6zm6.76 1.74L17.3 9.2c.44.84.7 1.79.7 2.8 0 3.31-2.69 6-6 6v-3l-4 4 4 4v-3c4.42 0 8-3.58 8-8 0-1.57-.46-3.03-1.24-4.26z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading\">NIATx CLAS Implementation Process (NCIP)<\/h6>\n\n\n\n<p>NCIP is a two-part process to support the planning and implementation of your NIATx CLAS change projects.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:38px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><path d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M11.99 18.54l-7.37-5.73L3 14.07l9 7 9-7-1.63-1.27-7.38 5.74zM12 16l7.36-5.73L21 9l-9-7-9 7 1.63 1.27L12 16z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading\">NIATx CLAS Improvement Sustainability (NCIS)<\/h6>\n\n\n\n<p>NCIS is about sustaining quality improvements and cultural responsiveness to ensure maximum return on investment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f66f9956 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:38px;transform:rotate(0deg) scaleX(1) scaleY(1)\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><rect fill=\"none\" height=\"24\" width=\"24\"><\/rect><g><path d=\"M17.41,6.59L15,5.5l2.41-1.09L18.5,2l1.09,2.41L22,5.5l-2.41,1.09L18.5,9L17.41,6.59z M21.28,12.72L20.5,11l-0.78,1.72 L18,13.5l1.72,0.78L20.5,16l0.78-1.72L23,13.5L21.28,12.72z M16.24,14.37l1.94,1.47l-2.5,4.33l-2.24-0.94 c-0.2,0.13-0.42,0.26-0.64,0.37L12.5,22h-5l-0.3-2.41c-0.22-0.11-0.43-0.23-0.64-0.37l-2.24,0.94l-2.5-4.33l1.94-1.47 C3.75,14.25,3.75,14.12,3.75,14s0-0.25,0.01-0.37l-1.94-1.47l2.5-4.33l2.24,0.94c0.2-0.13,0.42-0.26,0.64-0.37L7.5,6h5l0.3,2.41 c0.22,0.11,0.43,0.23,0.64,0.37l2.24-0.94l2.5,4.33l-1.94,1.47c0.01,0.12,0.01,0.24,0.01,0.37S16.25,14.25,16.24,14.37z M13,14 c0-1.66-1.34-3-3-3s-3,1.34-3,3s1.34,3,3,3S13,15.66,13,14z\"><\/path><\/g><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading\">NIATx CLAS Change Leader Academy (CLA)<\/h6>\n\n\n\n<p>CLA provides virtual training followed by coaching to help organizations assess needs, focus team plans for action, and implement changes that produce measurable improvements.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-container-core-group-is-layout-b4708bef wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"437\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-products-CLAS-actions-1536x655-1-1024x437.webp\" alt=\"\" class=\"wp-image-474\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-products-CLAS-actions-1536x655-1-1024x437.webp 1024w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-products-CLAS-actions-1536x655-1-300x128.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-products-CLAS-actions-1536x655-1-768x328.webp 768w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/NIATx-products-CLAS-actions-1536x655-1.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading has-text-align-center\">CLAS Activities in Action<\/h2>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">What does implementation look like?<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/treatment-group-1.webp\" alt=\"\" class=\"wp-image-479 size-full\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/treatment-group-1.webp 800w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/treatment-group-1-300x200.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/treatment-group-1-768x512.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">Governance, Leadership &amp; Workforce<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;Train staff in CLAS<\/li>\n\n\n\n<li>Recruit a workforce representative of community served<\/li>\n\n\n\n<li>Create and support a designated CLAS position<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">Communication &amp; Language Assistance<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer comprehensive language assistance services<\/li>\n\n\n\n<li>Require interpreters&#8217; skills to be certified and\/or assessed<\/li>\n\n\n\n<li>Use advanced technology interpretation services<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Careers-iStock-643365488.webp\" alt=\"\" class=\"wp-image-480 size-full\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Careers-iStock-643365488.webp 800w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Careers-iStock-643365488-300x200.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Careers-iStock-643365488-768x513.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/diverse-patient-1.webp\" alt=\"\" class=\"wp-image-482 size-full\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/diverse-patient-1.webp 800w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/diverse-patient-1-300x200.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/diverse-patient-1-768x512.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">Engagement, Continuous Improvement &amp; Accountability<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;Improve collection of race, ethnicity, and language data<\/li>\n\n\n\n<li>Conduct organizational assessments<\/li>\n\n\n\n<li>Incorporate CLAS into mission, vision, and strategic plans<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-body-text-color-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill-element\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-hands-1024x683.webp\" alt=\"\" class=\"wp-image-485 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-hands-1024x683.webp 1024w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-hands-300x200.webp 300w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-hands-768x512.webp 768w, https:\/\/stage.niatxfoundation.net\/wp-content\/uploads\/2025\/06\/Diverse-hands.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-d54f1cad75f52311fbefe1c404712687\">Case Profile: CLAS Implementation Process<\/h2>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-4afa728d30524b338f03abc92652ee19\">Main Street Clinics recently conducted the NIATx CLAS Assessment to improve this aspect of their operations. In addition to the assessment findings, Main Street identified two organizational concerns\u2014declining admissions and staff recruiting and retention\u2014to address by improving their CLAS competencies.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-af16006f035781bb089c5526ba9f191c\">Working with a newly formed CLAS Improvement Committee, NIATx provided an improvement framework and established two teams. The Admissions Team identified key cultural groups in the area (i.e., Spanish-speaking, African American, farmers) and conducted walk-throughs of the admissions process with these groups to identify and resikve issues. The Recruitment and Retention Team conducted focus groups with employees and community members. Outcomes included forming a team to streamline hiring, using professional associations representing different cultures, improving employee onboarding, and making employee benefit\/compensation changes.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-7694848895f48e8d85912fe8664b90ed\">Admissions increased at the Main Street Clinics over the next six months by 12%. A significant part of that increase was attributed to the targeted cultural groups the Admissions Team worked with in designing these changes. Position posting-to-fill times went from 84 days to 38 days. Employee turnover slightly decreased by 3%, with most improvement occurring from reducing turnover in the first 30 days. The CLAS improvements have created better linkages with the community, vastly improved language services, and reduced the Board\u2019s concerns with admissions.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-6e7d0d61b5583c1081889aa5e3fc7b31\"><em>The case profile is based on a conglomeration of different CLAS-related projects that the NIATx Foundation has participated in to illustrate how the NIATx CLAS Implementation Process can operate to create organization and community improvements<\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/web.archive.org\/web\/20220925035751\/http:\/\/niatxfoundation.net\/wp-content\/uploads\/2022\/09\/CLAS-Case-Profile-090822.pdf\" target=\"_blank\"><em>.<\/em>&nbsp;<em>Download&nbsp;the&nbsp;full case study profile.<\/em><\/a><\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Culturally &amp; Linguistically Appropriate Services (CLAS) Standards CLAS Standards&nbsp;are a set of 15 action steps intended to advance health equity, improve quality, and help eliminate health care disparities. CLAS are respectful of and responsive to each person\u2019s culture and communication needs Network for the Improvement of Addiction Treatment (NIATx) Model The NIATx model uses powerful [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":113,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-317","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/pages\/317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/comments?post=317"}],"version-history":[{"count":55,"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/pages\/317\/revisions"}],"predecessor-version":[{"id":498,"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/pages\/317\/revisions\/498"}],"up":[{"embeddable":true,"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/pages\/113"}],"wp:attachment":[{"href":"https:\/\/stage.niatxfoundation.net\/index.php\/wp-json\/wp\/v2\/media?parent=317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}